Welcome to CrystalCommerce's home for real-time information on system status. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Admin
Operational
POS
Operational
Frontend
Operational
Batch Update
Operational
3rd Party Integrations
Operational
90 days ago
100.0
% uptime
Today
Amazon
Operational
90 days ago
100.0
% uptime
Today
eBay
Operational
90 days ago
100.0
% uptime
Today
TCGplayer
Operational
90 days ago
100.0
% uptime
Today
Endicia
?
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We've resolved the issue. Currently, we have a safeguard in place that will require customer login for viewing product pages. We are still working on building other less intrusive safeguards to protect against future attacks.
Sep 29, 10:57 PDT
Update -
Product landing pages (the page a customer goes to when clicking on a product) are disabled, and sites are loading again. We are still working on the other fix, so that we can re-enable product landing pages. Products can still be added to the cart via search results.
Sep 24, 11:39 PDT
Identified -
Our websites are currently showing error pages and not loading. Our developers are working on resolving this issue. We attempted a frontend redeployment earlier this morning, but that didn't seem to help
Currently, we are doing two things:
1. We'll be deploying the update to disable product landing pages as a temporary stop-gap solution to decrease the load.
2 While that is in place, we are also working on a longer term fix which we anticipate will take a couple hours to deploy (rough estimate: around 1PM Pacific time). Once that is deployed, we'll look into restoring the product landing pages.
Sep 24, 10:55 PDT