SSL Errors

Incident Report for CrystalCommerce

Resolved

This incident has been resolved.

Posted Feb 28, 2024 - 16:43 PST

Update

Our engineering team has a definitive solution for the SSL issue. The fix has been implemented and we should see a gradual disappearance of the issue.

Posted Feb 24, 2024 - 16:05 PST

Monitoring

As a result of increased traffic this afternoon, the recent upgrades have caused SSL errors to return for some members. The frontend is still operational and our team is actively working towards finding a resolution. Clearing your cache and refreshing your page several times may provide a temporary solution. We anticipate that the issue will be resolved in a timely manner.

Posted Feb 24, 2024 - 14:55 PST

This incident affected: Admin, POS, and Frontend.