Amazon Integration Sync Not Receiving Orders

Incident Report for CrystalCommerce

Resolved

This incident has been resolved.

Posted Jun 18, 2023 - 13:23 PDT

Monitoring

A fix has been deployed, and our engineering team is monitoring.

Posted Jun 16, 2023 - 13:34 PDT

Identified

Update regarding the Amazon integration 6/16/23 10:15am Pacific: Our team is deploying a fix that will pull in any missing orders and resume normal sync operations. Our team expects the Amazon integration functionality to be restored within the hour. We will update the post here and on our Statuspage as we continue to monitor the situation.

Posted Jun 16, 2023 - 10:22 PDT

This incident affected: 3rd Party Integrations (Amazon).